Funding

To manage funds from the app, open the Account menu and select Add/Withdraw Funds.

This will open the funding portal directly into the app.

When using the web platform, click on Manage Funds in the top account overview bar at any time.

This will take you directly to the My ADSS Client Portal.

Funding via the My ADSS Client Portal

• Visit the Client Portal
• Login with the email address and password linked to your ADSS account.
• Click on ‘Funds’ in the top menu.
• You will be taken to the ‘Deposits’ page where you’ll see a summary of your account details.

• If you have more than one trading account, you can switch between accounts using the drop down next to the ‘Account number’ and select the account you want to add funds to.
• The following funding options are available:
  • Debit/credit card, Apple Pay, Samsung Pay
  • Bank wire
  • UAEPGS (for UAE clients)
• Select your funding option, choose the amount you want to add, and follow the steps to complete your transaction.
• Once your transaction has been accepted, your account summary will update to show your cleared balance available for trading.

Funding via the Mobile App

When you first open your account, you will see an ‘Add funds’ button at the bottom of the home screen.

Alternatively, if you tap on the ‘Account’ icon in the top right, you will see ‘Add / Withdraw’ funds in the menu.

• After tapping to add funds, the funding portal will open directly in the ADSS app, taking you to the ‘Deposits’ section of My ADSS Client Portal.
• If requested, login with the email address and password linked to your ADSS account.
• You will see a summary of your account details. If you have more than one trading account, you can switch between accounts using the drop down next to the ‘Account number’ and select the account you want to add funds to.
• The following funding options are available:
  • Debit/credit card, Apple Pay, Samsung Pay
  • Bank wire
  • UAEPGS (for UAE clients)
• Select your funding option, choose the amount you want to add, and follow the steps to complete your transaction.
• Once your transaction has been accepted, your account summary will update to show your cleared balance available for trading.
• Close the browser to return to the ADSS Trading app.

Withdrawing funds

You can withdraw funds from your trading account from the My ADSS Client Portal or from the ADSS platform mobile app.

Withdrawing funds via the Client Portal

• Visit the Client Portal
• Login with the email address and password linked to your ADSS account.
• Click on ‘Funds’ in the top menu.
• Select ‘Withdrawals’ in the side menu.

• If you have more than one trading account, you can switch between accounts using the drop down next to the ‘Account number’ and select the account you want to withdraw funds from.
• The following withdrawal options are available:
  • Bank account
  • Debit/credit card
• Please note that if you chose any option other than Bank account, you can only withdraw funds to that source if you previously deposited money using that option. The amount of funds you want to withdraw must be equal to or less than the amount you deposited via that option.
• Select your withdrawal option and complete the steps to complete the withdrawal request.
• Once your transaction has been accepted, your account summary will update to show a reduction in your cleared balance.
• Withdrawals can take 1-2 days to process back to your chosen method.

Withdrawing funds via the Client Portal

• Tap on the ‘Profile’ icon in the top right, you will see ‘Add / Withdraw’ funds in the menu.
• Tap on ‘Add/Withdraw’ funds, and a web browser will open in app taking you to your Client Portal to the ‘Funds section.
• If requested, login with the email address and password linked to your ADSS account.
• At the top of the page, you will see ‘Deposit’ and ‘Withdraw’ buttons.
• Tap on ‘Withdraw’ and you will be taken to the ‘Withdrawals’ section.
• You will see a summary of your account details, and if you have more than one trading account, you can switch between accounts using the drop down next to the ‘Account number’ and select the account you want to withdraw funds from.
• The following withdrawal options are available:
  • Bank account
  • Debit / credit card
• Please note that if you chose any option other than Bank account, you can only withdraw funds to that source if you previously deposited money using that option. The amount of funds you want to withdraw must be equal to or less than the amount you deposited via that option.
• Select your withdrawal option and complete the steps to complete the withdrawal request.
• Once your transaction has been accepted, your account summary will update to show a reduction in your cleared balance.
• Withdrawals can take 1-2 days to process back to your chosen method.
• Close the browser to return to the ADSS paltform mobile app.

Note: funds can only be withdrawn to the named account holder

Transferring funds between trading accounts

If you have more than one account, you can do an ‘Internal Transfer’ of funds from one trading account to another from the My ADSS Client Portal.

• Visit the Client Portal
• Login with the email address and password linked to your ADSS account.
• Click on ‘Funds’ in the top menu.
• Click on ‘Internal Transfers’ in the side menu.
• You will be taken to the ‘Internal Transfers’ page where you will see ‘From Account’ and ‘To Account’ options.

• Select the ‘Account number’ you want to initiate the transfer from and the amount you would like to transfer under the ‘From Account’ section.
• Select the ‘Account number’ you want to send the money to in the ‘To Account’ section.
• Click ‘Transfer’ to submit an internal transfer request.
• Once your transaction has been accepted, the balances will update to show the transferred amounts.